For businesses: removing the WhatsApp connection and deleting data
- In Meta Business Suite go to Settings → Integrations → Connected apps and remove the ANES app's access. From that moment the app can no longer send messages or receive notifications for your account; we delete the access tokens immediately.
- To delete the messages, customer and order records stored in the panel, write to contact@anesteknoloji.com with your business name and panel domain.
- Requests are fulfilled within 30 days and confirmed in writing. Records subject to a legal retention obligation (e.g. invoices, transaction logs) are kept with access blocked until the period expires.
For end customers
If you messaged a business on WhatsApp and want your messages deleted, contact that business first; it can delete the records in its panel. You may also write to us directly at contact@anesteknoloji.com, stating the business you contacted and your phone number; requests are resolved within 30 days.
For website visitors
You can request deletion of the information you submitted through the contact form at the same e-mail address.
See the Privacy Policy for details.